Questions?
If you have any questions you can reach Chrissy at: chrissy@pirateclothingstore.com
Need help?
FREQUENTLY ASKED QUESTIONS
SIZING
ORDERS
- It depends on the item(s) you ordered. Many items are made to order so we always say to allow 12-25 days for delivery in most cases.
- Platinum and Gold Jewelry items are all artisan handmade to order and will take 5-6 weeks normally.
- Our pieces are made by craftsmen in several countries.
- We have spent a lot of time making sure we can offer the best possible quality at fair prices
- At the time of writing our products are mostly made in USA, Ukraine, Nepal, India, China, Spain and France
SHIPPING
- We ship to most countries. If you have a question about a specific country please contact Chrissy at chrissy@pirateclothingstore.com
Yes - Absolutely!
- We at Pirate Clothing Store guarantee lowest possible shipping costs on every order, no matter where in the world you are. We feel strongly that we should not profit from shipping.
- Shipping is free in almost all cases. Jewelry is always free
- Clothing is almost all free though some items to some countries may have a shipping cost.
- Where there is a shipping cost we only charge what the carrier charges us
- Occasionally we get an unusual shipping request which may incur additional cost, but we will let you know that before you place your order.
Sometimes, we may run out of our custom gift boxes and have periods when the stock for them has not arrived. If a batch shipping day arrives, we will package your order as simply as possible to make sure it gets out to you.
RETURNS
We are happy to return any product within 14 days - just return it in new unused condition to us for full refund or exchange. Just contact Chrissy and she will send you information on where to return it, and will handle any refund or exchange for you. Chrissy is at chrissy@pirateclothingstore.com
- Please contact Chrissy (chrissy@pirateclothingstore.com) and she will take care of it for you
CARING FOR STEEL JEWELRY
Please see our advice here
- Please contact Chrissy (chrissy@pirateclothingstore.com) and she will be happy to help